Privacy Policy

📋 1. Information We Collect

Information You Provide Directly

When you visit our website, use our contact forms, subscribe to our newsletter or engage our services, we may collect the following information:

• Full name and designation
• Company or organisation name
• Email address and phone number
• Postal address (for service delivery)
• Service enquiry details and messages
• Financial or business information provided during service engagement

Information Collected Automatically

When you browse our website, we may automatically collect certain technical data including:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website and search terms
• Device type and operating system

🎯 2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide the services you have requested
• To communicate service updates, regulatory alerts and knowledge publications (with your consent)
• To improve our website and service delivery processes
• To maintain records required by professional regulatory bodies (ICAI, MCA, Income Tax Department)
• To comply with applicable laws, legal obligations and court orders
• To detect and prevent fraud, security incidents or misuse of our services
• To send you marketing communications, where you have provided consent (which you may withdraw at any time)

We do not sell, rent or trade your personal information to any third party for commercial purposes.

🍪 3. Cookies & Tracking

Our website uses cookies — small text files stored on your device — to improve your browsing experience and help us understand how visitors use our website.

Types of Cookies We Use

• Essential Cookies: Required for the website to function. These cannot be disabled.
• Analytics Cookies: Help us understand visitor behaviour (e.g., Google Analytics). These are anonymised and aggregate-level.
• Preference Cookies: Remember your settings and preferences for future visits.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

🔐 4. Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, alteration or disclosure.

• SSL/TLS encryption for data transmission
• Access controls limiting staff access to personal data on a need-to-know basis
• Regular security reviews and vulnerability assessments
• Secure disposal of data no longer required

While we take all reasonable precautions, no method of electronic transmission or storage is 100% secure. We cannot guarantee the absolute security of information transmitted to or stored on our systems.

🔗 5. Third-Party Links

Our website may contain links to third-party websites, resources and tools. These links are provided for your convenience and do not signify that we endorse those websites or their content.

We have no control over the privacy practices or content of third-party websites. We recommend you review the privacy policy of any website you visit through links on our site. We are not responsible for any information you provide to third-party sites.

✅ 6. Your Rights

Subject to applicable Indian law (including the Digital Personal Data Protection Act, 2023), you may have the following rights in respect of your personal data:

• Right of Access: To request a copy of the personal information we hold about you.
• Right to Correction: To request correction of inaccurate or incomplete personal data.
• Right to Erasure: To request deletion of your personal data, subject to applicable legal obligations.
• Right to Withdraw Consent: To withdraw consent for marketing communications at any time by clicking "Unsubscribe" in any email we send.
• Right to Grievance Redressal: To raise a complaint with our privacy contact or with the Data Protection Board of India.

To exercise any of these rights, please contact us at info@aggarwalhk.com.

📁 7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, to provide our services and to comply with our legal obligations (including professional regulatory requirements under ICAI guidelines and the Income Tax Act, which may mandate certain records be retained for up to 8 years).

Website enquiry data is typically retained for 3 years. Marketing opt-in data is retained until you withdraw consent.

📝 8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

✉️ 9. Contact for Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us: